A passionate pet owner’s journey, as well as their furry/feathery friend, only begins when they make a purchase, making it an excellent opportunity to differentiate your business.
With our post-purchase customer engagement solution, you can engage them even when they leave your store, asking their opinions, offering personalized promotions, and more.
While providing products that are not found at big chains gives you a considerable advantage, Pet owners’ preferences and shopping behaviors are continually evolving.
Some prioritize convenience, while others seek out unique and specialized products. As a local pet shop, you need to adapt to these changing preferences and effectively cater to the diverse customer needs.
EngagePackage automatically identifies each individual’s preferences through deep analysis, using it for targeted marketing and much more, boosting your sales and brand reputation.
Feedback Collection: our solution makes it effortless for pet owners to provide reviews about their shopping experience and purchased products. Using these valuable insights, you can improve Recommendations, address any concerns, and ensure customer satisfaction.
Tailored Recommendations: EngagePackage utilizes intelligent algorithms to curate personalized suggestions. Show customers that you understand their pets and genuinely care about keeping them healthy and happy.
Brand Reputation: It also shares positive reviews on online platforms, such as Google, to build trust and attract new customers. Sending thank-you and happy birthday messages, etc., keeps your pet shop top of mind as well.
Analytics and Insights: Its analytics dashboard provides valuable metrics to understand buyers better. From customer statistics to NPS and more, EngagePackage offers real-time data to refine strategies and make data-based decisions.
Flexible Pricing: We offer a range of price plans tailored for different market sizes to maximize your revenue.
Convenient Use: No setup or configuration is necessary. Upon start, everything is provided on its simple-to-use dashboard on all devices.
Customer Reachability: Easily access one-time buyers for further reminders and turn them into brand ambassadors.
Cost-Effectiveness: Reduce your local pet ship’s expenses through increased customer retention and referral rates.
EngagePackage plans are adaptable based on your business’s needs. There are no hidden fees, and we offer to refund your payment if your sales do not increase by at least 5-10% after implementing our solution.
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How does EngagePackage work?
EngagePackage automatically creates sales records by receiving customers’ names and phone numbers (or when they scan its QR code in-store, on the bill, on the packaging, etc.). Using these records, it boosts sales and customer loyalty through automated tasks and features discussed above.
How does your solution boost my sales?
It rewards customers for transactions in their loyalty profile, customized rewards, and collectible points/stamps for higher retention rates and more purchases. Plus, analyzing data to generate actionable reports for monitoring and measuring success or resining your strategies.
Do my customers need to download an app?
They simply scan the QR code, or you can enter their name and phone number to include them in the records.
Do I need specific hardware or equipment to use EngagePackage?
After purchasing a plan and receiving your Business ID, you will have full access to your dashboard on a smartphone, tablet, or desktop.
Our solutions maximize customer retention, drive valuable referrals, and build a reputable business that stands out in the market!
Book a free consultation to maximize your business ROI.
