How EngagePackage works?
Sales Record
Put the QR code on the receipt or get the customer’s mobile number at check-out.
Profile & Survey
Customers scan the QR code or open the received SMS link, then complete the profile and the survey.
Marketing Campaigns
Based on collected data, personalized customer engagement strategies are initiated and optimized automatically.
Analytics & Insights
Insightful analytics will be shown on the dashboard to be used for necessary changes for sales growth.
We simplify the customer engagement processes by collecting basic customer data and initiating automated engagement strategies to gain retention and drive referrals.
Let's MAXIMIZE your ROI!
Increased customer retention
Amplified customer referrals
Enhanced brand reputation
We understand the importance of converting casual customers into loyal supporters of your business.
Our solution is designed to help you maximize customer retention, drive valuable referrals, and build a reputable business that stands out in the market.
Want to learn more about EngagePackage’s post-purchase customer engagement solution?
Why EngagePackage?
Zero Configuration
No need for any configuration by your team.
Comprehensive
Covering all effective customer engagement functionalities.
Effortless Experience
No need for an application or login by your customers.
Diversified Channels
Includes WhatsApp, SMS, email, and Web push.
Simple Pricing
Clear pricing for convenient decision making.
24/7 Support
Supporting your success through the journey.
Built for independent businesses in All industries!
Our solution caters to smart local businesses across various industries, such as:
We realize independent businesses’ unique challenges and have developed a comprehensive approach for effective post-purchase customer engagement, boosting business growth, and thriving in the industry.
Features
Unified Customer Profile
Collect and organize your customer data from multiple sources in one reliable place.
- Customer interactions history
- Finding & Filtering
- Sending personalized promotions and announcements
Intelligent Customer Survey
Gain valuable insights and improve your business based on customer feedback.
- Net Promoter Score
- Strengths and improvement opportunities summaries
- Online Reviews rating enhancement
Incentive Loyalty Program
Lead your customer behavior with a simple yet effective loyalty program.
- Points or stamps collecting
- Customized creative rewards
- Cloud-based customer loyalty profile
Automatic Marketing Campaigns
Stay top-of-mind with your customers and nurture lasting relationships through various touchpoints.
- Happy birthday message
- Special dates greetings
- Retention reminders & promotions
Insightful Customer Analytics
Uncover valuable information about your customers to enhance your business strategies.
- Customer-Centric KPIs
- Demography of customers
- Behavioral segmentations
Let's MAXIMIZE your ROI!
Increased customer retention
Amplified customer referrals
Enhanced brand reputation
We understand the importance of converting casual customers into loyal supporters of your business.
Our solution is designed to help you maximize customer retention, drive valuable referrals, and build a reputable business that stands out in the market.
Want to learn more about EngagePackage’s post-purchase customer engagement solution?
