EngagePackage is a post-purchase customer engagement solution that ultimately increases your transactions.
By implementing it, you can effortlessly engage with your clients after their visit, ensure they feel valued and appreciated, build long-lasting relationships, and increase customer retention.
Increased competition (considering the rise of franchise salons and chain barbershops) and ever-evolving haircut and grooming trends aside, we realize a set of more unique challenges that local barbershops like yours may have, for instance:
Building and maintaining a loyal customer base. Local businesses must consistently deliver exceptional services and create a welcoming environment to keep customers satisfied and coming back.
Many local barbershops struggle with marketing their services effectively. Limited budgets, lack of online presence, and reliance on word-of-mouth can affect visibility and attract fewer new customers.
Navigating these challenges successfully requires a combination of innovation, a customer-centric approach, and effective marketing strategies. That is what EngagePackage provides for your business.
Personalized follow-ups
Send personalized messages and surveys to clients after their appointment, thanking them for their visit and providing offers for future visits. This personalized touch (along with special occasion reminders) will make them feel special and keep your barbershop top of mind.
Feedback collection
Gain valuable insights into your clients’ experience by collecting feedback through EngagePackage’s integrated feedback system. Positive feedback is used to build brand reputation, while other feedback help improve services and address any concerns promptly, enhancing overall customer satisfaction.
Loyalty programs
Reward your clients with a customized loyalty program. Our solution can create and manage loyalty programs, offering incentives such as free services, discounts, or exclusive perks. This will encourage repeat business and turn customers into brand ambassadors.
Performance reports
EngagePackage runs deep analysis on sales records and other collected data, to measure the effectiveness of after-purchase engagement campaigns. It tracks customer-centric KPIs and generates actionable reports, so you can ensure that your marketing efforts are delivering tangible results.
Adaptable and flexible: It offers various price plans for maximizing your revenue, regardless of your market size and business scale.
Simple to use: It works through automated tasks and provides refined data on a comprehensive dashboard with smooth UX on any device.
Cost-effective: Its features increase retention and referral rates, helping reduce business expenses while growing sales.
Customer reachability: It provides convenient access to one-time customers for further reminders to encourage their return.
EngagePackage plans are adaptable based on your business’s needs. There are no hidden fees, and we offer to refund your payment if sales do not increase by at least 5-10% after implementing our solution. For more details, visit our pricing page.
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How does EngagePackage work?
EngagePackage automatically creates sales records by receiving customers’ names and phone numbers. It can also add them to records when they scan its QR code in-store, on the bill, on the packaging, etc.
Using this data, it runs intelligent surveys, collects feedback, etc. in order to ultimately boost sales and customer loyalty through the automated tasks discussed above.
How does your solution boost my sales?
It rewards customers for transactions in their loyalty profile, customized offers, and collectible points/stamps for higher retention. It analyzes data to generate actionable reports as well, for measuring success or refining strategies when needed.
How does it build brand reputation?
Our solution facilitates attracting new buyers by publishing reviews from happy customers on Google and other platforms; as well as informing you about non-positive feedback to address them accordingly to make clients feel valued and heard.
Do I need specific hardware or equipment to use EngagePackage?
After purchasing a plan and receiving your Business ID, you will have full access to your dashboard on a smartphone, tablet, or desktop.
Do my customers need to download an app?
No, they simply scan the QR code, or you can enter their name and phone number to include them in the records.
Our solutions maximize customer retention, drive valuable referrals, and build a reputable business that stands out in the market!
Book a free consultation to maximize your business ROI.
