Building lasting relationships with customers is the key to success in the highly competitive coffee shop industry.
That is why we have developed a powerful post-purchase customer engagement solution to help local coffee shops like yours connect, engage, and retain customers like never before.
While large coffee chains and the growing popularity of specialty coffee shops have significantly intensified competition, local cafes also struggle to establish and maintain a strong online presence, which impacts visibility, customer reach, and overall growth.
Consumers’ demands have evolved over time as well. Now, they often seek unique experiences, ethical sourcing, sustainability practices, and healthier options often offered in local coffee shops.
EngagePackage leverages such advantages as well as its tailored plans to differentiate the business, attract and retain customers over the long term in today’s crowded market. It also provides insightful analysis to highlight strengths and enchantment opportunities.
Automated follow-up: EngagePackage automates the process of following up with your customers, ensuring that no potential interaction slips through the cracks. Whether it is a thank-you message, personalized recommendations, or exclusive offers tailored to their preferences, it keeps your coffee shop top of mind.
Personalized rewards: Our innovative solution creates and manages loyalty programs that cater to individual customer preferences. It tracks and analyzes customer data to offer targeted incentives. From customized rewards to collectible points/stamps, customers will feel appreciated and inspired to keep choosing you.
Feedback and reviews: EngagePackage collects feedback and reviews from customers, providing invaluable insights to improve the offerings. Its user-friendly interface makes it simple to submit opinions, allowing you to address any issues promptly. Positive reviews are also shared on online platforms to enhance brand reputation.
Analytics and insights: Our powerful analytics dashboard provides valuable metrics to understand buyers better. From customer statistics to net promoter scores and more, EngagePackage offers real-time data to refine your strategies and make informed business decisions.
Convenient use: No setup or configuration is necessary. Upon start, everything is provided on its simple-to-use dashboard on all devices.
Customer reachability: You can easily access one-time buyers for further reminders and turn them into brand ambassadors.
Cost-effectiveness: Our solution increases retention and referral rates, helping to reduce business expenses while growing sales.
Flexible, transparent pricing: There are multiple price plans for maximizing the revenue of local businesses with different market sizes.
Our pricing is adaptable based on your business’s needs, with no hidden fees. We also offer to refund your payment at any time if your sales do not increase by at least 5-10% after implementing our solution.
Start a 1-month free trial with no payment or contract!
How does EngagePackage work?
EngagePackage automatically creates and expands the business’s sales record by receiving customers’ names and phone numbers (or when they scan its QR code in-store, on the bill, on the packaging, etc.). Using these records, it boosts sales and customer loyalty through automated tasks.
How does your solution boost my sales?
It rewards customers for buying your products through their loyalty profile, customized rewards, and collectible points/stamps for higher retention rates and more purchases. As well as running deep analysis to generate smart, actionable reports making data-driven decisions that drive constant growth.
Do my customers need to download an app?
No, they do not. They simply scan the QR code, or you can enter their name and phone number to include them in the records.
Do I need specific hardware or equipment to use EngagePackage?
No. After purchasing a plan and receiving your Business ID, you will have full access to your dashboard on a smartphone, tablet, or desktop.
Our solutions maximize customer retention, drive valuable referrals, and build a reputable business that stands out in the market!
Book a free consultation to maximize your business ROI.
