Knowing your customers inside out

Would you like to be among 44% of businesses that have experienced increased ROI and even new clients by integrating customer analytics solutions?

EngagePackage’s “Customer Analytics” is a transformative feature that allows local business owners like you to dive deep into customers’ behaviors, preferences, and demographics.

panel engagepackage

Data + insights + action is this feature’s winning formula

The business landscape is more competitive than ever. Nurturing customer relationships and understanding their needs is crucial for sustained success.

This feature enables you to tailor your marketing strategies and deliver personalized experiences in a truly unique manner.

: Align your efforts to meet customer needs and ensure long-term success.

Customer-Centric KPIs

EngagePackage goes beyond ordinary analytics by offering a comprehensive suite of customer-centric Key Performance Indicators. These KPIs allow you to measure the effectiveness of your post-purchase engagement efforts from a customer perspective.

Learn more about metrics such as customer satisfaction, repeat purchase rate, and customer lifetime value to fine-tune your strategies and achieve exceptional results.

Customers demographics

Our solution provides in-depth demographic analysis that reveals crucial information about your customers. Identify their age, gender, location, occupation, and more.

By understanding customers’ demographics, you can tailor your post-purchase engagement campaigns to meet their specific needs and preferences. Drive higher conversions and build a stronger connection with your target audience.

Create highly targeted campaigns
Leverage behavior segmentation to discover, engage, and upsell

Behavioral segmentation

With this feature, EngagePackage segments your customer base based on their behavior and interaction patterns. Identify who your most loyal customers are, who needs extra attention, and who has the potential for upselling.

Exploring these behavior segments allows you to create personalized offers and bonuses for each group to improve engagement and drive customer satisfaction.